What is one of the steps agents should take after enrollment?

Providing important phone numbers is essential for agents after enrollment because it ensures that new clients have easy access to necessary resources and support. By giving them relevant contact information—such as customer service numbers, support hotlines, or agent contact details—agents facilitate a smoother transition into the program. This proactive step helps to enhance the client's experience, fosters trust, and encourages engagement right from the beginning of their association with the service.

Additionally, having these phone numbers readily available can significantly reduce confusion and make it easier for clients to reach out if they have questions or need assistance, contributing to higher satisfaction and retention rates. This approach reflects a commitment to customer care and establishes a foundation for ongoing communication.