Which statement about the Scope of Appointment (SOA) is true?

The statement indicating that it is required for all sales appointments is accurate. The Scope of Appointment (SOA) is a regulatory requirement designed to protect consumers. It ensures that potential clients understand the purpose of the meeting and the topics that will be discussed, particularly when it involves sales of insurance products or similar services.

Having an SOA in place helps to maintain transparency and establish a clear understanding between the salesperson and the client. This requirement aids in preventing any misunderstandings regarding the scope of the appointment and what products or services may be discussed. By ensuring the SOA is completed, sales representatives can demonstrate compliance with regulatory standards and foster trust with their clients.

In this context, it is important to note that discussing the SOA in general terms during the appointment, while it may seem helpful, does not satisfy the requirement for a formal completion of the SOA itself. Additionally, it is necessary to complete the SOA in a timely manner, but it does not have to be strictly 24 hours prior to the appointment; rather, it is important that it is documented properly before conducting the discussion regarding sales.